CAREER

Why You Should Join Us

And why not? We are committed to innovation and maintaining a conducive working environment so that you can have more than just a job, but a career. Training and development are crucial to the growth and success of our company and as such, we have invested heavily in technology which has led to a high degree of specialisation among our staff. Join us now and be part of an inspiring team with excellent benefits and competitive pay!

Personal development

P&A ensure the employees are growing personally, developing their ability to achieve more in the workplace, and meet the organisation’s goals.

Company culture

P&A tend to have strong, positive company culture that help employees feel and perform their best at work.

Benefits

P&A provides valuable benefit and lucrative remuneration packages for employees well being.

subsidiaries

01 RECOVERY OFFICER

KEY HIRING AREAS

About this job

DEPARTMENT/SECTION: OPERATION

REPORTS TO : TEAM LEADER/MANAGER

DUTIES & RESPONSIBILITIES

  1. To make outbound calls to remind delinquent accounts about their overdue payments & to ensure payment dues are collected.
  2. To record information about financial status of debtors and status of collection efforts.
  3. To locate and notify debtors of delinquent accounts by mail, telephone, or personal visits in order to solicit payment.
  4. To confer with debtors by telephone or in person to determine reasons for overdue payments and to review possible repayment overdue amount
  5. To advise debtors of necessary actions and strategies for debt repayment.
  6. To persuade debtors to pay amounts due on relevant debts assigned to RO
  7. To arrange for debt repayment or establish repayment schedules, based on debtors financial situations.
  8. To negotiate repayment extensions when necessary.
  9. To perform other duties as requested by HOD/management from time to time.
  10. To comply with the company & department SOP/R&R, clients requirement and QMS-ISO 9001:2015 requirements.

QUALIFICATIONS & EXPERIENCE RECRUITMENT

  1. Minimum SPM
  2. Minimum one(1) year work experience as debt collector
  3. Experience in working with targets and tight deadlines
  4. Working knowledge of MS Office and databases
  5. Excellent communication and people skills
  6. Apt in negotiating and persuading
  7. Ability to be polite and compassionate without lacking of confidence
  8. Salary negotiation based on experience
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02 RECOVERY MANAGER

KEY HIRING AREAS

About this job

DEPARTMENT/SECTION: OPERATION

REPORTS TO : DIRECTOR

DUTIES & RESPONSIBILITIES

  1. To handle various requests from clients including achieving given targets.
  2. To analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution.
  3. To interact with clients to obtain additional credit information to support recovery activities.
  4. To monitor collections and provide updates.
  5. To identify problem accounts and provide regular updates to management or client when necessary.
  6. To negotiate payment programs with delinquent clients when necessary.
  7. To monitor violations of debt recovery policies, provide analysis, conclusion and recommendations, present findings to top management and suggest actions to be taken when appropriate.
  8. To interview, train & motivate staff based on their/company/client’s needs.
  9. To prepare other reports as requested by management.
  10. To perform other duties as requested by management from time to time.
  11. To comply with the company & department SOP/R&R, clients requirement and QMS-ISO 9001:2015 requirements.

QUALIFICATIONS & EXPERIENCE RECRUITMENT

  1. Minimum SPM
  2. Malaysian Citizen
  3. With at least two(2) years managerial work experience
  4. Experience in working with targets and tight deadlines
  5. Advanced Computer Skills (Ms. Word & Ms. Excel)
  6. Able to interact with staff
  7. Analytical
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03 FIELD VISIT OFFICER

KEY HIRING AREAS

About this job

DEPARTMENT/SECTION: OPERATION

REPORTS TO : FIELD VISIT COORDINATOR

DUTIES & RESPONSIBILITIES

  1. Possess own motorcycle/car
  2. Perform field visit to customers billing address
  3. negotiate for payment by approval (Strictly NO CASH/CHEQUE collection)
  4. To trace delinquent customer’s valid address by inquiring at post offices, telephone companies, credit bureaus, or through neighbors.
  5. To deliver reminder letters/notice on every visit.
  6. To fill in claim/mileage form.
  7. To perform other duties as requested by superior.
  8. To comply with the company & department SOP/R&R, clients requirement and QMS-ISO 9001:2015 requirements.
  9. Familiar with Klang Valley and Selangor area will be an added advantage.

QUALIFICATIONS & EXPERIENCE REQUIREMENT

  1. Malaysian only
  2. Minimum SPM
  3. Good communication skills in Bahasa Melayu & English.
  4. Self-discipline and Team player.
  5. Must have a valid driving license.
  6. Experience in credit recovery will be an added advantage
  7. Salary negotiation based on experience
Apply Now